Refund Policy

At Sylovan, Your Satisfaction Is Our Top Priority. If You’re Not Completely Happy With Your Purchase, We’re Here To Help.

1. Returns

We Accept Returns Within 30 Days Of Delivery For Unused And Unopened Products In Their Original Packaging. To Start A Return, Please Contact Us At support@sylovan.com
With Your Order Number And Reason For Return.

2. Refunds

Once Your Return Is Received And Inspected, We’ll Send You An Email Notification.
If Approved, Your Refund Will Be Processed Back To Your Original Payment Method Within 5–10 Business Days.

3. Non Returnable Items

Certain Products Are Not Eligible For Return:

Opened Or Used Items (For Health & Hygiene Reasons)

Gift Cards And Digital Downloads

Discounted Or Final Sale Products

4. Damaged Or Wrong Items

If Your Order Arrives Damaged Or Incorrect, Please Email Us Within 48 Hours Of Delivery With Clear Photos. We’ll Replace Or Refund Your Item Promptly.

5. Late Or Missing Refunds

If You Haven’t Received Your Refund After 10 Business Days, First Check Your Bank Or Payment Account. If The Issue Continues, Contact Us At support@sylovan.com 
Or Call support@sylovan.com.

6. Exchanges

We Currently Don’t Offer Direct Exchanges. If You Want To Replace An Item, Please Return The Product For A Refund And Place A New Order.

Contact Information:

Email: support@sylovan.com

Phone: +16096395473

Address: 971 US Highway 202N #5097, Branchburg, NJ 08876, US