Shipping Policy

At Sylovan, We Work Hard To Ensure Your Order Reaches You Safely And On Time. Please Read The Details Below To Understand How We Handle Shipping And Delivery.

1. Processing Time

All Orders Are Processed Within 1–3 Business Days (Monday To Friday). Orders Placed On Weekends Or Holidays Will Be Processed The Next Business Day.

2. Shipping Times

Standard Shipping (US): 3–7 Business Days

Expedited Shipping (US): 2–4 Business Days

International Shipping: Currently Not Available

Delivery Times May Vary Depending On Weather, Carrier Delays, Or Holidays.

3. Shipping Costs

Shipping Rates Are Calculated At Checkout Based On Your Location And Selected Delivery Method. We May Offer Free Shipping Promotions From Time To Time.

4. Order Tracking

Once Your Order Has Shipped, You’ll Receive A Confirmation Email With A Tracking Number. You Can Also Track Your Order Anytime Through Our “track Your Order” Page.

5. Wrong Address Disclaimer

Please Make Sure Your Shipping Address Is Correct Before Placing Your Order. We Are Not Responsible For Lost Packages Due To Incorrect Addresses Provided By The Customer.

6. Damaged Or Lost Packages

If Your Order Is Lost Or Arrives Damaged, Please Contact Us Within 48 Hours At support@sylovan.com With Your Order Number And Photos (If Applicable). We’ll Help Resolve It As Quickly As Possible.

7. Contact Us

If You Have Any Shipping Related Questions, Reach Out To Us At:

support@sylovan.com

+16096395473

971 US Highway 202N #5097, Branchburg, NJ 08876, US